• Return request need to be within 30 days of receipt.
• All Returns may be subject to a 15% restocking fee.
• Email customer service  parts@oemercedesbenzparts.com

  for Return Authorization #

• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts, when an order was placed with no VIN# .
• Open and inspect your item as soon as possible and notify us right away of any damaged or missing pieces.
• Parts must be re-saleable and in the original packaging.
• Parts under $12 are not returnable. 
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% will apply.